Privacy Policy

Last updated: 7/21/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Contact information (name, email address)
  • Account credentials and profile information
  • Payment and billing information
  • Communications with our support team
  • Technical data from security scans and assessments

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our security services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Conduct security assessments and compliance consulting
  • Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information in the following circumstances:

  • With service providers who assist in our operations
  • To comply with legal obligations or protect our rights
  • In connection with a business transaction or reorganization
  • With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Security scan data is typically retained for compliance and historical analysis purposes.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, or delete your information. To exercise these rights, please contact us using the information provided below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Urelio Privacy Team

Email: support@urelio.io